Policies
It is important that you read this page in full
Sale Policies
We do not sell to wholesalers or pet stores.
The owners of mylilhedgies reserve the right to refuse service at any time.
We will not sell to breeders unless we are specifically contacted about breeding first or we have a working relationship with you.
We do not sell to pet homes that intend to breed their hedgehog for fun or because they want to have cute babies Just once.
We do not allow hedgehogs of the opposite sex to go to the same home. If a family is interested in a pair we suggest a female pair as they are most likely to get along.
The owners of mylilhedgies reserve the right to refuse service at any time.
We will not sell to breeders unless we are specifically contacted about breeding first or we have a working relationship with you.
We do not sell to pet homes that intend to breed their hedgehog for fun or because they want to have cute babies Just once.
We do not allow hedgehogs of the opposite sex to go to the same home. If a family is interested in a pair we suggest a female pair as they are most likely to get along.
Reservation and Deposits
If you are interested in buying a Hedgehog from us please fill out the Reservation Form
To be placed on our waiting list you must have a reservation form submitted to us as well as a $75 non-refundable deposit. This deposit comes directly off the price of the baby you pick. Families will be contacted in order of the date their deposit was placed to pick a baby. Once you have chosen a baby we require 50% of their price to hold them until pick up, for families on our waiting list this means 50% of the price minus the 75$ deposit already paid.
Under no circumstance do we hold babies with out a deposit, A 50% deposit Must be placed to hold a baby until pick up.
For families on our waiting list once you have been contacted to pick a baby you have 24 hours to pick a baby and responded back to us with your choice and place your deposit. If we do not hear back in 24 hours we will move onto the next family.
We will not accept deposits until our reservation form has been filled out. After the form has been submitted to be reviewed the selection process may begin, other wise you will not be emailed to choose a baby. Completing the form does not guarantee that you will be sold a hedgehog from MLH, as the owners of mylilhedgies reserve the right to refuse service at any time. We will not sell to breeders unless specifically contacted about breeding first or we have a working relationship with you.
To be placed on our waiting list you must have a reservation form submitted to us as well as a $75 non-refundable deposit. This deposit comes directly off the price of the baby you pick. Families will be contacted in order of the date their deposit was placed to pick a baby. Once you have chosen a baby we require 50% of their price to hold them until pick up, for families on our waiting list this means 50% of the price minus the 75$ deposit already paid.
Under no circumstance do we hold babies with out a deposit, A 50% deposit Must be placed to hold a baby until pick up.
For families on our waiting list once you have been contacted to pick a baby you have 24 hours to pick a baby and responded back to us with your choice and place your deposit. If we do not hear back in 24 hours we will move onto the next family.
We will not accept deposits until our reservation form has been filled out. After the form has been submitted to be reviewed the selection process may begin, other wise you will not be emailed to choose a baby. Completing the form does not guarantee that you will be sold a hedgehog from MLH, as the owners of mylilhedgies reserve the right to refuse service at any time. We will not sell to breeders unless specifically contacted about breeding first or we have a working relationship with you.
Pricing
Prices for babies start at $230 and go up to $450. Babies with particularly desirable qualities may be priced higher. This includes facial pinto markings (i.e. split face, blaze, mismatched ears and/or eyes), high snowflake and very dark babies such as dark greys and True blacks.
A 50% deposit Must be placed to hold a baby until pick up.
A 50% deposit Must be placed to hold a baby until pick up.
Appointments
- Babies go home at 6-9 weeks, depending on weight.
- Once your baby is ready to go home you have 2 weeks to book an appointment for pick up, unless other arrangements are made prior to reserving a baby. After 2 weeks we charge boarding at a rate of $10 a day.
- We allow appointments to be cancelled with twenty-four hours notice.
- If you're going to be late, please notify us. If you're more than twenty minutes late, we will ask you to reschedule.
Going Home
The day your baby goes home you will need to bring a pet safe Travel carrier to take your baby home in, this is the responsibility of the new owner to purchase. If you can not find one please contact us at lest a week ahead of pick up time to let us know you will need to purchase one from us upon pick up for $30. On the day of pick up our outstanding balance can be paid via etransfer before pick up or in Exact cash (we do Not keep change on hand at all times) at the time of pick up.
Babies are available to go home starting at the age of 6-8 weeks old depending on weight.
Your baby will go home with food to start them off and they will be treated for mites prior to going home.
while here we encourage you to ask any questions you may still have.
Babies are available to go home starting at the age of 6-8 weeks old depending on weight.
Your baby will go home with food to start them off and they will be treated for mites prior to going home.
while here we encourage you to ask any questions you may still have.
Shipping
We offer shipping to all provinces within Canada. We ship with Air Canada and West Jet Cargo, shipping is available from April to November. We charge the cost of the flight plus supplies for shipping this cost $240 with Air Canada and $170 with West jet.
we are able to ship more than one hedgehog per crate, this does reduce the cost if more than one party in the same province would like a hedgehog.
for shipping we require full payment the day before the booked flight Departs from Toronto.
We also offer delivery or meeting part way, fees vary depending on location.
we are able to ship more than one hedgehog per crate, this does reduce the cost if more than one party in the same province would like a hedgehog.
for shipping we require full payment the day before the booked flight Departs from Toronto.
We also offer delivery or meeting part way, fees vary depending on location.
Health
Hedgehog babies are guaranteed to be healthy at the time of purchase. If with in 7 days your hedgehog is confirmed by the licensed vet to be ill in health, and the cause of illness is clearly attributable to Mylilhedgies, the hedgehog(s) may, upon written diagnosis from said veterinarian, be returned for another hedgehog(s) of equal value, all veterinary cost are the responsibility of the buyer.
We do recommend families have their new hedgehog (regardless of age) examined by a licensed veterinarian who is experienced with hedgehogs, within 5 days of the date of pickup. Failing to do so could Void our guarantee.
All hedgehogs born at Mylilhedgies, from our own breeding herd, come with a congenital health guarantee until the age of 6 months. This guarantee covers any congenital defects or illnesses (a congenital disease is something that is present at birth, which can be either hereditary or acquired) if your hedgehog is to die before the age of 6 months, and a vet necropsy must be provided stating that the hedgehog had a congenital defect or illness.
Mylilhedgies health guarantee does Not apply to: accidental death or injury; a treatable or communicable diseases; illness or injury due to improper care or diet; Death from natural causes or anything caused by negligence or abuse. This guarantee also does not apply to any faults or defects that were disclosed at the time of purchase.
We do recommend families have their new hedgehog (regardless of age) examined by a licensed veterinarian who is experienced with hedgehogs, within 5 days of the date of pickup. Failing to do so could Void our guarantee.
All hedgehogs born at Mylilhedgies, from our own breeding herd, come with a congenital health guarantee until the age of 6 months. This guarantee covers any congenital defects or illnesses (a congenital disease is something that is present at birth, which can be either hereditary or acquired) if your hedgehog is to die before the age of 6 months, and a vet necropsy must be provided stating that the hedgehog had a congenital defect or illness.
Mylilhedgies health guarantee does Not apply to: accidental death or injury; a treatable or communicable diseases; illness or injury due to improper care or diet; Death from natural causes or anything caused by negligence or abuse. This guarantee also does not apply to any faults or defects that were disclosed at the time of purchase.
WHS Warranty
All hedgehogs born at Mylilhedgies, also come with a lifetime warranty against Wobbly Hedgehog Syndrome (WHS). If your baby should develop WHS, they will be replaced free of charge with a new baby. How ever we require a copy of a necropsy report showing positive for WHS from a licensed veterinarian who has experience with WHS prior to replacing any hedgehog.
Return policies
If you decide after you get your hedgehog or have reserved a hedgehog that it is not the right pet for you please contact us and we will take it and re-home it.
We will take the hedgehog back at any time but a refund will only be given within 30 days.
Percentage given if the hedgehog is returned within:
1 -14 days from the date of purchase is 50% minus the deposit.
15-30 days from the date of purchase is 25% minus the deposit.
After 31 days it is considered a full return and no money will be given.
If you are wondering why we do not offer a full refund, please take into consideration that when we sell a hedgehog we spend hours communicating and educating future owners, answering many questions and helping you pick the perfect hedgehog. We also provide the best food and vet care for all of our hedgehogs possible. and when we meet any where but our home there is transportation as well. When you return your hedgehog we must do all of this all over again and usually for a reduced adoption fee as the hedgehog is now older. We also have the added cost of taking the returned hedgehog to the vet for a wellness check to make sure they are able to be re-adopted.
We will take the hedgehog back at any time but a refund will only be given within 30 days.
Percentage given if the hedgehog is returned within:
1 -14 days from the date of purchase is 50% minus the deposit.
15-30 days from the date of purchase is 25% minus the deposit.
After 31 days it is considered a full return and no money will be given.
If you are wondering why we do not offer a full refund, please take into consideration that when we sell a hedgehog we spend hours communicating and educating future owners, answering many questions and helping you pick the perfect hedgehog. We also provide the best food and vet care for all of our hedgehogs possible. and when we meet any where but our home there is transportation as well. When you return your hedgehog we must do all of this all over again and usually for a reduced adoption fee as the hedgehog is now older. We also have the added cost of taking the returned hedgehog to the vet for a wellness check to make sure they are able to be re-adopted.